Privacy Policy
Reviewed by Krishna Pandey, Founder & Lead Counsellor · FindUrCollege · Last updated 28 May 2026
Last updated: March 2026
1. Information We Collect
When you submit our inquiry forms, we collect your name, phone number, WhatsApp number, email address, course interest, and academic details. We may also collect usage data (pages visited, time on site) via Google Analytics.
2. How We Use Your Information
Your data is used solely to provide college admission counseling services — including calling or messaging you to discuss your admission options, shortlisting colleges, and scheduling free counseling sessions. We do not sell your data to third parties.
3. Data Sharing
We may share limited information (name, course interest) with our partner colleges solely for the purpose of securing your admission. This is always done with your consent during the counseling process.
4. Data Security
We use industry-standard security measures to protect your personal information. Form submissions are transmitted securely via HTTPS and processed through Web3Forms.
5. Your Rights
You may request deletion of your personal data at any time by emailing us at support@findurcollege.com. We will process your request within 7 working days.
6. Cookies
We use Google Analytics cookies to understand how visitors use our site. You can opt out via your browser settings or the Google Analytics opt-out browser add-on.
7. Contact
For any privacy-related queries, contact us at support@findurcollege.com or call +91 91126 50438.
- Counselling: Free, pay-after-admission
- Response: Within 2 hrs (9 AM–9 PM IST)
- WhatsApp: +91 91126 50438
- Coverage: 536 colleges across India
- Streams: B.Tech / MBA / MBBS / Law / Design
- Since: 2014 · 5,000+ students placed
FindUrCollege Privacy Policy
Effective Date: 1 January 2025 | Last Updated: 1 April 2026
FindUrCollege ("we", "our", "us") is committed to protecting the privacy of students, parents, and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights.
By using findurcollege.com or contacting us via WhatsApp or phone, you agree to the practices described here.
Information We Collect
- Contact details: Name, phone number, email — provided when you contact us
- Academic profile: Marks, exam scores, preferred stream, budget — shared during counselling
- Documents: Mark sheets, certificates — only when you share them for admission assistance
- Website analytics: IP address, device type, pages visited — automatically collected
| Data Type | Purpose | Retention |
|---|---|---|
| Contact Information | Counselling and follow-up | 3 years or until deletion request |
| Academic Profile | College matching | Duration of engagement + 1 year |
| Documents | Admission assistance | Deleted within 90 days of admission |
| Analytics | Site improvement | 26 months |
How We Use Your Information
- Providing personalised college admission counselling
- Matching your profile with suitable colleges
- Sending relevant admission deadline and event information
- Processing admission applications with your consent
- Improving our website and services
We will never sell your personal information to third parties or share it with colleges without your explicit consent.
Your Rights
Under the DPDP Act 2023 and global best practices, you have the right to access, correct, delete, and port your data. To exercise these rights, WhatsApp us at +91 91126 50438 with subject "Privacy Request".
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Site functionality | No |
| Analytics (Google) | Usage tracking | Yes (browser settings) |
| Marketing (Meta/Google Ads) | Ad targeting | Yes (ad preferences) |
Analytics & Advertising Technologies
To understand how our pages perform and to reach students who may benefit from our counselling, we use a few third-party measurement tools. We request your consent through a cookie banner on your first visit, and you can decline or withdraw consent at any time via the banner or your browser settings:
- Google Analytics 4 (Google Ireland Ltd) — anonymised usage statistics to help us improve the site.
- Meta Pixel (Meta Platforms Ireland Ltd) — measures the performance of our Facebook and Instagram advertising and helps us reach similar audiences. It may set cookies and share limited event data (such as page views and form submissions) with Meta. You can manage your choices via your Meta ad settings.
- Cloudflare — privacy-friendly performance and security analytics.
These tools do not identify you personally, and we never sell your data.
Frequently Asked Questions
FindUrCollege Privacy Policy — Your Data Rights
FindUrCollege is committed to protecting the privacy of students, parents, and counsellors who use our platform. This policy explains what data we collect, how we use it, and the rights you have over your personal information.
Data We Collect
| Data Type | When Collected | Purpose |
|---|---|---|
| Name, phone number, email | When you submit an enquiry form or WhatsApp us | To contact you with admission guidance |
| Academic details (NEET/JEE scores, 12th marks) | When shared during counselling | To match you with appropriate college options |
| Location data (city, state) | From form submissions | To recommend geographically relevant colleges |
| Browsing behaviour (pages visited) | Via cookies and analytics | To improve content relevance and site performance |
How We Use Your Data
Your data is used exclusively to provide education counselling services. We do not sell, rent, or share your personal information with third parties for marketing purposes. College representatives receive only the information necessary to process your admission enquiry. You may withdraw consent at any time by contacting us.
Cookies & Analytics
FindUrCollege uses Google Analytics and Cloudflare analytics to understand how students use the site. These tools collect anonymised browsing data — they do not identify you personally. Cookie consent is obtained on first visit. You may disable cookies in your browser settings, though some site features may not function optimally without them.
Your Rights Under Indian Data Protection Law
Under India's Digital Personal Data Protection Act 2023, you have the right to: (1) access your personal data held by FindUrCollege, (2) correct inaccurate data, (3) request deletion of your data (right to erasure), (4) withdraw consent at any time. To exercise any of these rights, contact us at WhatsApp +91 91126 50438 or email through the contact form.
Data Retention
We retain your personal data for up to 3 years from your last interaction with FindUrCollege. After this period, data is anonymised or deleted unless legal obligations require longer retention. Students who have completed admission successfully and no longer wish to receive updates may request removal from our contact list at any time.
Third-Party Links
FindUrCollege links to college and university websites, NEET/JEE counselling portals, and government admission sites. These third-party sites have their own privacy policies — we are not responsible for their data practices. We recommend reviewing the privacy policy of any site you are directed to from our platform.
Third-Party Service Providers (Data Processors)
To deliver our services we rely on a small number of trusted third-party processors who handle limited data on our behalf, each under their own privacy and security commitments: Google Analytics & Google Tag Manager (anonymous, consent-gated usage analytics), Web3Forms (secure delivery of enquiry-form submissions to our counselling team), Razorpay (PCI-DSS-compliant payment processing for paid counselling — your card/UPI/netbanking details are entered on Razorpay's secure gateway and are never seen or stored by FindUrCollege), and Resend (transactional email delivery, such as payment confirmations). We share with each processor only the minimum data necessary for that specific function, and only after you have engaged the relevant service.
Contact for Privacy Queries
For any privacy-related questions, data requests, or concerns, reach out to FindUrCollege at: +91 91126 50438 or through our Contact page. We aim to respond to all data-related requests within 7 working days.
DPDP Act Compliance & Consent Management
India's Digital Personal Data Protection (DPDP) Act 2023 grants citizens the right to know what data is collected, the right to correct it, and the right to erase it. FindUrCollege maintains full compliance with DPDP Act requirements. Students and parents who have provided personal information while enquiring about college admissions can request data access or deletion at any time through our official channels.
Security Measures
FindUrCollege uses HTTPS encryption for all data transmission. Our counsellor database is access-controlled, meaning only authorised counsellors handling your enquiry can view your personal information. We do not store payment information on our servers — all payment processing (if applicable) is handled by PCI-DSS compliant third-party gateways.
Cookies Policy Details
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Site functionality (navigation, form sessions) | Session only |
| Analytics cookies (Google Analytics) | Anonymous usage statistics | 2 years |
| Preference cookies | Remember language/region preferences | 1 year |
Updates to This Policy
FindUrCollege may update this privacy policy from time to time as our services evolve or as legal requirements change. Any material changes will be communicated via a notice on the homepage. Continued use of the site after updates constitutes acceptance of the revised policy. For privacy policy queries, contact: +91 91126 50438.
Grievance Officer & Data Protection Contact
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and the Digital Personal Data Protection Act 2023, FindUrCollege has designated a Grievance Officer for handling privacy-related complaints and data protection requests.
Students, parents, or users who have concerns about how their data is being used may contact the Grievance Officer through:
- Phone/WhatsApp: +91 91126 50438
- Contact Form: FindUrCollege Contact Page
We acknowledge all privacy complaints within 48 hours and aim to resolve them within 15 working days. For complaints that cannot be resolved through our internal process, you may escalate to the Data Protection Board of India once it becomes operational under the DPDP Act 2023.
Children's Privacy
FindUrCollege services are directed at students aged 17 and above (standard college admission age). We do not knowingly collect personal data from children below the age of 18 without verifiable parental consent. If you believe a minor's data has been collected without consent, please contact our Grievance Officer immediately for deletion.
Jurisdiction
This privacy policy is governed by the laws of India. Any disputes arising from the interpretation or application of this policy shall be subject to the jurisdiction of courts in India. By using FindUrCollege services, you agree to these terms and this privacy policy as updated from time to time.
Your Privacy Choices at FindUrCollege
We believe students and parents deserve transparency about how their information is used when seeking college admission guidance. Here is a summary of your privacy choices at FindUrCollege:
- Opt out of marketing messages: Reply STOP to any WhatsApp message from FindUrCollege to stop receiving updates. We will retain your enquiry data but stop outreach.
- Request data access: Ask us to send you a copy of all personal data we hold about you. We will respond within 7 working days.
- Request data deletion: Ask us to delete your data entirely. We will confirm deletion within 15 working days, subject to any legal retention obligations.
- Correct your data: If any data we hold about you is incorrect, contact us to update it.
FindUrCollege is built by education counsellors who genuinely care about student outcomes. Our data practices reflect that mission — we only use your data to help you find the right college. For any privacy-related query, call or WhatsApp +91 91126 50438.